FREQUENTLY ASKED QUESTIONS:

 

Q. Is there online bidding available for the auction?

A. YES! All items are only to be sold via virtual online auctions. There is no physical/onsite bidding available for the units being sold. Please note: ALL UNITS ARE SOLD AS IS, WHERE IS. There is no allowance for returns, turn downs, arbitrations. YOU BUY IT YOU OWN IT!

 

Q. Is there a buyer’s premium?

A. Yes, there is a 13% Buyer Premium added to all items at the auction. (Example: $100 Hammer Price your bill be $113, Plus NYS Sales Tax.

 

Q. What methods of payment do you accept?

A. Full payment must be made within 2 hours of receipt of the invoice by credit card ONLY. A PAID INVOICE will be emailed once full payment has been made. Municipalities, local subdivisions and school districts may also use the form of payment outlined above or a purchase order; in addition, a letter of delegated authority must be submitted to the New York State Office of General Services, Surplus Property prior to registration. If you submit the winning bid, payment must be made with 30 days of receiving the invoice.

 

Q. Are purchases subject to State and Local Taxes?

A. Yes, The State of New York Office of General Services, Surplus Property determines the applicable taxation rate for all purchases. Motor Vehicles you will pay sales tax in the county in which you reside (this is also determined by the address you register with at www.scottperryco.hibid.com). All other items are subject to the NYS Sales tax where the items will be picked up from, (ie. Where the auction is held).

 

Q. How do I use my NYS Tax Exemption Number?

A. A valid NYS Tax Exempt Certificate, must be signed/dated for the current year and be on file with Perry auctions at least (7) days prior to the date of the auction event. If a valid NYS Tax Exemption Certificate is NOT on file the Buyer will be responsible for all Taxes. Please email all sales tax related forms to: surplussupport@perryauctions.com

 

It is the customer’s responsibility to register through www.scottperryco.hibid.com with correct information on how they would like to have their paperwork made out. This cannot be changed after the fact!  If you will need to have your invoice in a company name and not be charged sales tax- please register under your company name!

 

NOTE: If a customer pays tax and believes they are tax exempt, they can complete the appropriate form requesting NYS to refund the paid taxes.

 

Q. How much is this piece?

A. This is a REAL auction, you tell us what price you are willing to pay!! We just count the numbers and get as much as we can for the State of New York. There is no starting bid! After all, the ending bid is all that really matters.

 

Q. Is there a reserve on your items?

A. New York State or the OGS Representative reserves the right to reject any and all bids. On lots upon which there is a reserve, the State reserves the right to accept the last bid.

Q. Can I leave a Proxy Bid?

A. YES! There are numerous ways to do this, Perry Auctions recommended and preferred method to leave a proxy bid is to register for the auction you are interested in bidding on through www.scottperryco.hibid.com.  Go to the lot(s) you are interested in leaving a bid and placing a maximum bid amount. This will let the computer software bid on your behalf! However, you can fill out an absentee bid form and fax to the number listed on the top of the page- and the auctioneer will bid on your behalf. ALL UNITS ARE SOLD AS IS, WHERE IS. There is no allowance for returns, turn downs, arbitrations. YOU BUY IT YOU OWN IT!

 

Q. Where are you located?

A. Perry Auctions is a contractor the State of New York, we are located in Lockport NY. We are selling on behalf of the New York State, their offices are located in Albany, NY.

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Q. Do I have to be a Dealer to bid and purchase?

A. NO! All New York State Office of General Services Auctions are open to the public!

  

Q. How will I receive my vehicles tile and/or keys?

A. NYS Office of General Services is solely responsible for delivering Vehicle Titles to the Buyer, generally NYS OGS will overnight all items to the address you registered online with! Titles will be issued to the name and address used by the customer at the time they registered online!  Please note that Full Payment is required before Vehicle Titles and Keys are sent to the successful bidder.

 

Q. What does Title Attached or Title Delay Mean?

A. If the title work is not available at the time and date of the auction, the auctioneer will make the announcement prior to selling the unit. In addition, there will be an announcement as to when the title work will be available.

 

Q. What time does the auction begin?

A. Please read all the auction details for each auction, as the start times may differ. If there is one auction held that day, generally speaking it will begin at 9:30AM. If there are two auctions in one day, generally one will begin at 9:30AM and the second will begin at 1:30PM.  All times are Eastern Time

 

Q. How will I receive my invoice for my purchases?

A. One invoice will be issued to the buyer for all items purchased at the completion of the entire auction- this will be sent via email to the email address you provided during registration. Each successful bidder will receive an email with an attached Invoice titled “UnPaid”.  The email will contain instructions with a link to submit your credit card payment/s.  Please make sure you check your spam folder! Invoices will be coming from surplussupport@perryauctions.com.

 

Q. When do I have to pay for my purchases?

A. Full payment must be made within 2 hours of receipt of the invoice by credit card ONLY. A Paid Invoice will be emailed once full payment has been made. Municipalities, local subdivisions and school districts may also use the form of payment outlined above or a purchase order; however, a letter of delegated authority must be submitted to OGS Surplus Property prior to registration and if successful, payment must be made with 30 days of receiving the invoice. 

 

Q. Who do I contact in regards to my paperwork/removal/keys/issues?

A. Please contact New York State Office of General Services directly at: (518)457-6335.